Going back to the old-school word-of-mouth marketing: Share Magnet and Street Teams
We have entered into the digital age…yet, the best advice Li and Bernoff can give us is to focus on word of mouth marketing? I thought we were moving forward here with the groundswell but it seems as though we needs to go back to old-school marketing tricks. “Word of mouth is a powerful amplifier of brand marketing marketing,achieving results no media campaign can achieve”. Word of mouth marketing succeeds because it’s believable, self-enforcing and self-spreading.

After watching that video, it’s hard to disprove that this form of marketing is the most credible and believable. For more information, you should check out WOMMA, a non-profit organization dedicated to advancing and advocating the discipline of credible word of mouth marketing. They believe that it is a solution to business challenges and a key component in the creation of Talkable Brands. If you were a brand, wouldn’t you want online communities raving about your product? Of course! The reason why word of mouth marketing is so effective is because you are building up your brand’s list of loyal customers. Loyal customers who are enthusiastic about your product become brand ambassadors who will share powerful positive opinions with the online world. Let's learn more about Share Magnet...

Clever brands have discovered ways to excite their existing customers, who in turn market to brand for this company. Getting your existing customers to identify personally with the brand is always the best way to start. Li and Bernoff argued that smart companies would design strategies and choose technologies that match the relationships they already had, and provided ways for their customers to extend those relationships. Spartan Race is an obstacle course racing company that is fully dedicated to social media marketing. Their product is experience-based, which means that every racer undoubtedly has the potential to become their best marketer. My boyfriend and I race with Spartan Race and promote their brand online through my facebook statuses, tweets or instagram photos. Spartan Race extended the whole idea of word of mouth marketing by encouraging people to join their ‘street team’. As part of their street team, you promote their brand in local communities by encouraging people to “step out of their comfort zone, lead healthier lives and ultimately try a Spartan Race’. An active street team spreads the Spartan message. Social media is a platform for affordable marketing strategies, but at the same time, what can be done online should also be translatable offline, and then into sales!
Word of mouth marketing is powerful! Energize your customers and they will become your most loyal customers and your best marketers. Energizing will lead to embracing, whereby relationships between brand and customer deepen. Just a friendly caution note: tread carefully as the groundswell “leads you to a space where you’re less and less in control of your own business”.
Please share your thoughts, comments or questions.
Crystal, i love the way you have written this blog. I strongly agree with you in every aspect of social media that you touch. I enjoyed the video above on sharemagnet as it speaks the truth. I feel very fortunate to be part of the class and learn the things we are learning. Many people in the world out there still do not realize that they are advertisers for different brand and companies. Word of mouth phenomena will always be a successful marketing strategy to follow and generate success for brands and products. I really like the picture of you and your boyfriend because you are showing that you are a prime example of the word of mouth by advertising the Spartan Race and promoting it online. It seems that you are on the right path of being a wise advertiser yourself and who knows what future might bring...you might create an empire of money magnets yourself from it... :)
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